rrebel.com Privacy Policy
Privacy Policy
Your privacy and security are an important priority for us at rrebel.com (Righteous Rebel Music, LLC). We treat your information with the highest levels of security, sensibility, care and respect. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information. We’ll also explain what choices you have with respect to the information. By visiting rrebel.com, you are accepting the practices described in this Privacy Policy and consent to the use of your personal data as described herein.
What Personal Information We Collect
As set forth in more detail below, rrebel.com (“Righteous Rebel Music, LLC” or "We") collects personal information that you provide when using the rrebel.com website ("Site"). This information includes your name, email address and a password when you create your rrebel.com account.
You can browse this Site without creating an account, but you will need to create an account (“Register”) when you purchase something and in order to take advantage of certain features, such as "Save to Wish List," “Order History” and other rrebel.com services.
We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
We may also collect the following usage information when you visit the Site:
• Location information. This is the geographic area where you use your computer and mobile devices (as indicated by an Internet Protocol [IP] address or similar identifier) when interacting with our Site and/or Product.
• Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our Site and/or Product and record it in log files. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.
• Product and Site Specific Data. This is information about the Site and/or Product you use and how you use them. We may also obtain data from our third-party partners and service providers to analyze how users use our Site and/or Product. For example, we will know how many users access a specific page on the Site and which links they clicked on. We use this aggregated information to better understand and optimize the Site.
• Device information. These are data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type).
What Purchase Information We Collect
When you make a purchase from the Site, we collect your email, name, address and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name and address of the intended recipient.
When you create an account at the Site, you can choose to save your billing address information in your “My Account” section. You can also save your shipping address in your “My Account”. You may change or delete this saved information anytime. Simply go to “Log In” with your email address and password, then click "My Account," and edit or delete whatever personal information you wish. As an extra security precaution, we do not save your credit card information on the Site, so you must enter it every time you make a purchase.
How We Collect Your Data
You directly provide us with most of the data we collect. We collect data and process data when you:
• Register an account online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback to us by email or through an online form.
• Respond to an Advertisement by clicking on it and being directed to our Site.
• Use or view our website via your browser’s cookies.
How Cookies Are Used
Cookies, which are used by almost every website you visit, are alphanumeric identifier text files that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide correct graphical content display and features such as “Wish List”, “My Account” and storage of items in your “Shopping Cart” between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can delete cookies at any time. However, because cookies allow you to take advantage of some of the Site’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, make a purchase, or use any of the Site’s services that require you to Log In. In order to be able to make any type of purchase on our Site, cookies must be turned on.
How We Respond to Do Not Track Signals
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
How We Use Your Personal Information
Information we collect on the Site is used to:
• Process your order
• Bill you for your purchases
• Verify and authorize your credit card
• Prevent fraud
• Confirm your orders
• Deliver to you the products and services that you purchase
• Provide you with shipping and tracking information
• Communicate with you about your orders
• Respond to your inquiries or requests
• Send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our products, our products offerings, and important products-related notices, such as security and fraud notices. In addition, we sometimes send emails about new product features, new products, promotional communications, coupons or other news about rrebel.com.
• To satisfy legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our products and to protect our legal rights and interests.
• Process your data to comply with a legal obligation
• To investigate and help prevent security issues, fraud and abuse.
Which Third Parties See Your Information
We only disclose Personal Data to third parties when:
• The third parties are specifically required to process your payment and ship your orders. These include the credit card processing bank, the secure payment gateway and our shipping providers (USPS, FedEx,UPS) who may send you an email providing you with the tracking information of your shipment.
• We use service providers who assist us in meeting business operations needs, including hosting, delivering, and improving our Products. We also use service providers for specific services and functions, including email communication and analytics. These service providers may only access, process, or store Personal Data pursuant to our instructions and to perform their duties to us.
• We have your explicit consent to share your Personal Data (if required).
• We believe it is necessary to investigate potential violations of our Terms of Use, to enforce those Terms of Use, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Site.
• We determine that the access, preservation, or disclosure of your Personal Data is required by law to protect the rights, property, or personal safety of rrebel.com and users of our Site, or to respond to lawful requests by public authorities, including national security or law enforcement requests.
• We may disclose Non-Personal Data publicly and to third parties – for example, in public reports about word usage, to partners under agreement with us, or as part of progress reports we may provide to users. rrebel.com does not share your Personal Data/personally identifiable information with third parties for the purpose of enabling them to deliver their advertisements to you.
• We will never sell or rent your personal information with any other third parties.
Third Parties’ Applications and Privacy Policies
The rrebel.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Some third-party applications and services that work with us may ask for permission to access your information. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.
Some third parties’ embedded content or plugins on our Site, such as Affiliates, Social Sites and Search Engines, may allow their operators to learn that you have visited the Site, and they may combine this knowledge with other data they have collected about your visits to other websites or online services that can identify you.
Data collected by third parties through these apps and plugins is subject to each parties’ own policies. We encourage you to read those policies and understand how other companies use your data.
How We Secure And Protect Your Personal Information
The security of your personal information is very important to us. Within the Site, your information is kept on password protected, limited access and physically secure servers in the United States which are monitored by live personnel 24/7. The Site servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL) with a High-Grade Encryption (AES-256 256-bit). By using SSL technology, your personal information is automatically encrypted, or encoded, before it is sent over the Internet so no one else can see it during transmission except the sender (i.e. you) and the receiver (the credit card processing bank).
When you enter a secure portion of this Site (which is any page containing any of your personal or payment information), you will see the web page address beginning with “https://” (instead of the customary “http://”) where the “s” confirms you are on a “secure” page.
In addition, an image of a closed lock or a solid key should appear in the bottom bar or address bar of your browser window. If you click on this image, a small popup window displaying site security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a rrebel.com web server and not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you signed up for an account at the Site (or another password you chose after changing a previous password). Please keep this password confidential.
No Customer Service Associate or any other representative of the Site will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to “Log In” and then to “My Account”. You may enter your new password here and then click “Update” to apply the change. If ever you lose your password, you may recover it by clicking “Forgot Password” on the top center of the page when logged out.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We recommend you use a private personal computer and not a publicly shared computer to make a purchase on the Site.
Duration of Information Storage
As the general rule, we retain your data while you are a customer (some types of data are automatically deleted every 30 days) and will delete your information within 30 days of either party’s termination of the Terms of Use or upon written request. You can remove your Personal Data from rrebel.com at any time by emailing us with the respective request: shop@rrebel.com. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.
What Choices Do You Have
You can access, change or delete any of your saved personal information at anytime. Simply go to “Log In” with your email address and password, then click "My Account," and edit, add or delete whatever personal information you wish. You may also submit a request to your personal data by emailing shop@rrebel.com.
If you signed up for our mailing list and no longer wish to receive any more emails from us, then you can unsubscribe at anytime by clicking the “unsubscribe” link provided at the bottom of every mailing list email sent to you.
If you do not wish te receive any marketing, product updates, new release, coupons or other promotional emails from us, you may ask us to stop at any time by contacting us via email to shop@rrebel.com or postal mail.
You may ask us to stop using your personal data or completely delete all information that we hold about you by emailing: shop@rrebel.com. Please note you will continue to receive transactional messages related to our Products, even if you unsubscribe from marketing emails.
It is your right to lodge an objection to the processing of your personal data by emailing: shop@rrebel.com if you feel the “grounds relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.
If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.
GDPR Data Subject Rights
Each Data Subject has eight rights. These are:
1. The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
2. The right of access; this is your right to see what data is held about you by a Data Controller.
3. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
4. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
5. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
6. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
7. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
8. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.
How To Contact Us With Questions About Your Privacy
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us in any of the following ways:
By Email:
shop@rrebel.com
By Mail:
Righteous Rebel Music, LLC
3500 W. Olive Ave., Suite 300
Burbank, CA 91504
USA
Changes to the rrebel.com Privacy Policy
This Privacy Policy was last updated on April 15, 2022. Please check our Privacy Policy periodically for changes.
Top Of Page
|
